Privacy Policy

At glampetals.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website and services. By using glampetals.store, you agree to the practices described below.

1. Personal Information We Collect

  • Contact Details: Name, email, phone number.

  • Order & Payment Info: Shipping details, order history, payment method (processed securely by payment partners—we do not store card details).

  • Account Data: Login, preferences, saved addresses (if you create an account).

  • Device & Usage Data: IP address, device/browser type, interactions with the site.

2. How We Collect Information

  • Directly from you when you browse, create an account, make purchases, or contact support.

  • Automatically via cookies and analytics tools to enhance your shopping experience.

  • From partners like payment processors and delivery services supporting your transactions.

3. How We Use Your Information

  • Order Fulfillment: Process and ship orders, send updates, handle returns/refunds.

  • Customer Support: Respond to your questions and resolve issues.

  • Personalization: Improve your experience by showing relevant products and offers.

  • Marketing (with your consent): Send promotional emails or SMS (unsubscribe anytime).

  • Legal compliance: To meet legal requirements and protect our customers and business.

4. How We Share Your Information

  • With trusted providers: Payment gateways, courier partners, Shopify (website hosting), and analytics providers—only as necessary.

  • For Legal Purposes: if required by law, regulation, or court order.

  • No sale of personal information: Your data is never sold to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tools for essential site functions and to understand how visitors use our site. You may disable cookies via your browser, though some features may not work as intended.

6. Data Security

We use industry-standard measures (such as SSL/TLS encryption) to keep your data secure. However, no method of online transmission or storage is 100% secure.

7. Data Retention

We retain your information only as long as needed for order fulfillment, legal purposes, or as required by our policies. Account and order information may be kept for record-keeping unless you request deletion.

8. Your Rights & Choices

  • Access: Request a copy of your personal data.

  • Correction: Ask to update or correct your information.

  • Delete: Request deletion of your data (where permissible by law and our business needs).

  • Opt-out: Unsubscribe from marketing messages anytime using the link in our communications.

Contact us at care.hoempetal@outlook.com to exercise your rights or for privacy questions.

9. Children’s Privacy

We do not knowingly collect personal information from people under the age of 18. If you believe a child has provided us with personal information, please contact us for prompt removal.

10. International Data Transfers

Your information may be processed outside India (such as by Shopify or email providers), always in compliance with applicable data protection laws.

11. Updates to This Policy

We may update this Policy to reflect changes in our practices or for regulatory reasons. We will post any changes here with an updated date. Continued use of our services indicates acceptance of the revised Policy.

12. Contact Us

For any privacy-related questions, requests, or concerns, email us at:
care.hoempetal@outlook.com